The assignment
Missing order information was causing errors in the procurement process. Requests needed a more consistent way to capture the information required for an order.
My role and scope
My contribution was the automated request form, improving the quality of information entering the wider procurement process.
My contribution
- Adapted to procurement responsibilities within an aerospace engineering environment.
- Implemented an automated request form to improve order-information completeness.
How the work connected
Retrospective summary prepared for this portfolio.
- Problem
- Order requests were missing information.
- My intervention
- Implemented an automated procurement request form.
- Observed result
- The manager’s review reported fewer missing-information errors.
The manager’s review reported a significant reduction in errors associated with missing order information.
What this work demonstrates
This work shows a practical approach to process improvement: addressing a recurring information problem with a focused change to how requests enter the workflow.
About the evidence
A manager’s annual performance review corroborates the improvement. No percentage reduction, cost saving or procurement value is claimed. Employer documents are not reproduced here.